For the community lead whose team answers members in the morning and sells sponsorships in the afternoon, the shared-inbox pile-up stops. Member questions sort themselves, sponsor threads get an owner, and an unsubscribe in one place holds everywhere.
CommsOperator gives a community's three audiences, members, sponsors, and partners, their own lane inside one workspace: a triaged member support inbox with a public help center, a sponsor pipeline with approved follow-ups, and newsletters with a one-way opt-out list every campaign respects. It runs on one CRM consolidated from the tools you already have. WomenTech Network merged HubSpot, Brevo, and 97 web forms into 222,000+ contacts and runs member support, sponsor sales, and newsletters from it.
Import from your CRM, email platform, and website forms with matching on email, so one person is one record. Opt-outs come across with them, and nothing a person typed is overwritten silently.
The inbox triages each message as needs a human now, can wait, or junk. Drafts pull from your own help articles, the public help center answers the repeat questions, and the chatbot hands over to a person when it should.
Tiered pipelines with a target duration on every stage and follow-ups that wait for approval, kept apart from member support by mailbox and owner.
Editor, archive, the delivery provider of your choice, and a one-click unsubscribe that no later import or campaign can undo.
The help center, feedback board, and roadmap sit on your own site, so the repeat questions fall and members tell you what to build next.
The community lead answering members in the morning and selling sponsorships in the afternoon, plus the membership manager and programme coordinator who keep it running
Three contact databases and 97 web forms became one CRM of 222,000+ people. Member support, sponsor sales, newsletters, and the conference now run from one workspace.
Sponsor enquiries that once waited as long as 24 days now land with an owner and a clock. Every outreach list is verified before the first email leaves.
A funded training programme whose newsletter, partner deliverables, and site support live on one workspace, with acceptance recorded by a named person.
Yes, by export and import with email matching; neither is a live integration. WomenTech Network moved 213,000 HubSpot contacts and 217,000 Brevo contacts, carried their opt-outs and bounces across as suppressions, and matched 145,000 website form submissions to the same records.
Plan tiers exist in the product, but public pricing and allowances are not live while CommsOperator is in private beta. Request access and tell us your size; a person will reply with whether it fits.
Yes, from your help center only, with citations to the articles it used, and it hands the conversation to a person when it cannot find an answer. Nothing it says comes from the open internet.
Access is by request. Tell us what breaks first in your week and a person will say whether CommsOperator fixes it today or not yet.